Contact information

CONTACT INFORMATION

We're here to help.

If you have any questions about your order, shipping, returns, refunds, or our products, please feel free to contact us.

Brand: VELOWEN

Customer Support Email:
support@velowen.com

Website:
velowen.com

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM (GMT+8)

We typically respond to customer inquiries within 1–2 business days.

Business Entity:
大连沐鑫文化传媒有限公司

Business Address:
4F, No. 2-10 Heshuo Yuan,
Ganjingzi District,
Dalian, Liaoning, China

For order-related inquiries, please include your order number and the email address used to place your order so we can assist you more efficiently.